Services
Our services are actually advantages. We make every effort to make use of the most recent technology to deliver services anytime and anywhere. Up-to-the-minute and quality services can bring you further toward your goals for your company and your clients. If you have other inquiries, please send us a message.
- Online Reports
- Processing
- Free ATM Placements
- Support
- Free shipping and installation
- Free training
- Free online monitoring
- Free 1yr warranty on parts
- Free 24-hour customer support
- Free monthly statements
- Nationwide service
By offering our real-time reporting system in a web based format we are able to get rid of the need for the user to pay for or install any other reporting programs. You can simply log on to our secure website from any Internet connection and view or download any data you desire.
ATM Reports Security and Authorization
All reports that are generated are secure and real time. Only authorized users are allowed to log on to the web site and generate reports. Usernames are created and saved by a program administrator at Apex ATM. Authorization for new user access is only granted through a designated representative.
Reporting Requirements
Our system will allow multiple users to access data with different permissions. For example, a particular franchisee may have access to view only their ATM machine, yet a regional manager will be able to access data from all automated teller machines in a particular region. Furthermore, a log in can be established for the entire portfolio of automated teller machines for the use of a marketing team or corporate office. As a result of these efforts, customer responses indicate that our product is enjoying an excellent reputation and we fully intend to continue this trend. We can even contact anyone on your behalf and can dispatch technicians if needed, making your ATM service hassle free!Our system will allow multiple users to access data with different permissions. For example, a particular franchisee may have access to view only their ATM machine, yet a regional manager will be able to access data from all automated teller machines in a particular region.
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Apex ATM can provide your business with direct connections to telecommunications and banking networks for ATM processing, including Star, Pulse, Plus, Cirrus, NYCE, Armed Services Network, and VISA, Mastercard, and American Express. Every Apex ATM is connected to all major financial networks. Processing is also available for any ATM currently installed in your business. Apex ATM has chosen to work with only the highest quality and most technologically advanced companies to do its ATM transaction processing. We utilize the recognized world leader in dial-up ATM technology. With a record of virtually no down time (less than .02%), we deliver significantly more approved customer transactions. Our superior performance is due to advanced technology that accepts and routes transactions to the proper network and bank.
We have found that our processor consistently gives us a higher percentage of cardholder approval. Most processors decline 5 to 11% more transactions than we do. Our processor developed a large state-of-the-art-processing network that includes major Stratus and Tandem computers that are easily interfaced with PCs. This state-of-the-art-processing enables us to bring a unit on-line and operative within a few hours, instead of weeks it takes many of our competitors. Changes to the ATM can be made in a matter of hours versus a matter of weeks. Most of our competitors utilize processors that must be taken off-line in order to update or delete data. Thus data changes are slow and once a week the entire system is stopped to make changes. Many of our competitors also use processors that have grown by adding one large mainframe after another. These mainframes do not have the ability to talk to each other. In comparison, our reporting is consistently accurate, timely, and concise, saving our customers many hours in accounting and management.
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- Apex ATM will place a FREE ATM at your location
- We provide you with a Free ATM placement including shipping installation and training
- We provide a Free Full-time parts and labor warranty on the machine
- All you need to do is load the machine with your cash and provide a dedicated phone line Revenue Sharing details for free placement program
- Apex ATM pays you 75% of surcharge revenue for your free ATM placement for locations that process greater than 600 transactions per month
- Apex ATM pays you 50% of surcharge revenue for your free ATM placement for locations that process between 301 – 599 transactions per month
- Apex ATM pays you 35% of surcharge revenue for your free ATM placement for locations that process between 100 – 300 transactions per month
Our Support and Service Department is the backbone of Apex ATM. Our Certified Technicians are available to answer your call 24hrs a day, 7 days a week. Call our Toll Free number – 888-275-2864 and select Option 2. Please have your terminal ID number or location name so our technicians can better serve you. Most problems can now be solved over the phone.
For more qualified advice on how an ATM can benefit your specific business, you can schedule a free consultation by e-mail, or by calling Toll Free, 866-326-APEX.
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916-673-6122
